Last updated: July 18, 2026
Please read these Terms of Service carefully before using the VETARAPETS website or purchasing our products. By accessing or using our website, placing an order, or using our services, you agree to be bound by these Terms of Service.
OVERVIEW
This website is operated by VETARAPETS. Throughout the site, the terms “we,” “us,” and “our” refer to VETARAPETS.
VETARAPETS provides this website, including its information, tools, products, and services, subject to your acceptance of these Terms of Service and all policies referenced on this website.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services.
ONLINE STORE TERMS
You must be at least the age of majority in your state or jurisdiction of residence, or use this website with the permission and supervision of a parent or legal guardian.
You may not use our website, products, or services for any illegal or unauthorized purpose. You must not violate any applicable laws or transmit viruses, malicious code, or other harmful material.
A breach of these Terms may result in the suspension or termination of your access to our services.
PRODUCT INFORMATION AND PET HEALTH DISCLAIMER
We make reasonable efforts to present accurate product descriptions, ingredient information, directions, images, and other content. However, product packaging, appearance, ingredients, or information may be updated by the manufacturer or may differ slightly from what appears on the website.
Information provided on this website is for general educational and informational purposes only. It is not veterinary advice and is not intended to diagnose, treat, cure, or prevent any disease or health condition.
Consult a licensed veterinarian before introducing a new supplement, particularly if your pet is pregnant, nursing, taking medication, has an existing medical condition, or is under veterinary care.
Always follow the product label and usage directions. Discontinue use and consult a veterinarian if your pet experiences an adverse reaction.
We reserve the right to modify or discontinue any product or service without notice.
PRICES AND AVAILABILITY
All prices are displayed in the currency shown at checkout and may change without notice.
Product availability is subject to change. We may limit product quantities, discontinue products, or cancel orders when an item is unavailable, incorrectly priced, or listed with inaccurate information.
Any discount, promotion, or promotional code is subject to its stated conditions and may be modified or discontinued where permitted by law.
ORDERS AND PAYMENT
By placing an order, you represent that the billing, shipping, payment, and contact information you provide is accurate, current, and complete.
Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for reasons including suspected fraud, pricing errors, product unavailability, payment issues, or violations of these Terms.
If we change or cancel an order, we may attempt to notify you using the email address, billing information, or telephone number provided with the order.
You are responsible for reviewing your order before submitting it.
SHIPPING AND DELIVERY
Shipping destinations, processing times, delivery estimates, costs, and other shipping conditions are described in our Shipping Policy.
Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, severe weather, customs processing, incorrect delivery information, or events outside our reasonable control.
RETURNS AND REFUNDS
Returns, damaged products, incorrect items, cancellations, and refunds are governed by our Refund Policy.
Please review the Refund Policy before purchasing. For health and safety reasons, opened or used pet supplements may not be eligible for return except where the product arrived damaged, defective, or incorrect, or where otherwise required by law.
ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on this website accurate and current. However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.
THIRD-PARTY TOOLS AND LINKS
Our website may provide access to third-party tools, services, applications, or websites that we do not own or control.
Third-party tools and links are provided for convenience and are used at your own discretion. We are not responsible for the content, accuracy, availability, privacy practices, products, or services of third parties.
Your use of third-party services may be subject to separate terms and policies established by those third parties.
INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its content—including text, branding, logos, graphics, product images, videos, designs, and layout—are owned by or licensed to VETARAPETS and are protected by applicable intellectual property laws.
You may use the website only for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, sell, or exploit website content without prior written permission from VETARAPETS or the applicable rights holder.
PROHIBITED USES
You may not use the website or its content:
- For any unlawful, fraudulent, or harmful purpose;
- To violate applicable laws or regulations;
- To infringe intellectual property or privacy rights;
- To transmit viruses, malware, or harmful code;
- To collect or track another person’s personal information without authorization;
- To send spam, phishing messages, or misleading communications;
- To interfere with the security or operation of the website;
- To scrape, copy, or extract website content through unauthorized automated means; or
- To impersonate another person or misrepresent your identity.
We reserve the right to restrict or terminate access for prohibited activity.
USER COMMENTS AND FEEDBACK
If you submit reviews, suggestions, photographs, comments, or other content to us, you confirm that you have the right to provide that content and that it does not violate any law or third-party right.
You must not submit unlawful, abusive, misleading, defamatory, obscene, or malicious content.
Where permitted by law, you grant VETARAPETS a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display content you voluntarily submit for business and promotional purposes.
PRIVACY
Our collection, use, and disclosure of personal information are governed by our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website, its content, and our services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available, or that all information will always be complete and current.
Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable consumer protection laws.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, VETARAPETS and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.
Nothing in these Terms limits liability that cannot legally be limited, including any rights available to you under applicable consumer protection laws.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless VETARAPETS and its service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, your breach of these Terms, or your violation of another person’s rights.
TERMINATION
We may suspend or terminate access to the website or services if we reasonably believe that you have violated these Terms or applicable law.
Any provisions that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability, and indemnification—will remain effective.
SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
GOVERNING LAW
These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
CHANGES TO THESE TERMS
We may update these Terms of Service periodically. The revised version will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms, except where additional notice or consent is required by law.
CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
VETARAPETS
Email: vetara.pets@gmail.com
Website: https://vetarapets.com